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PAN INDIA CUSTOMER CARE NUMBER SCAM OPERATED FROM JAMTARA BUSTED , DUPED 2500 CRORES , FIVE ARRESTED

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FIVE  SCAMMERS ARRESTED FROM KARMATAR, JAMTARA & ONE PRE-ACTIVATED SIM CARD SUPPLIER WORKING IN A COMBINATION FROM MURSHIDABAD WEST BENGAL IN WHICH MORE THAN 2500 PEOPLE DUPED OF CRORES OF RUPEES., 6 CYBER CROOKS WORKING IN A PAN INDIA COMBINATION UNDER CRIMINAL CONSPIRACY, WHO DEFRAUDED MORE THAN 2500 PEOPLE THROUGH CUSTOMER CARE FRAUD BY POSTING NUMBERS OF FRAUDSTERS ON GOOGLE NABBED BY CYBER CRIME PS OUTER NORTH FROM KARMATAR, JAMTARA&REGI NAGAR, MURSHIDABAD. 12,500 PRE-ACTIVATED SIM CARDS PROVIDED TO FRAUDSTERS SITTING IN JAMTARA IN A PERIOD OF ABOUT 01 YEAR FROM MURSHIDABAD., FRAUDSTERS WERE POSTING THEIR MOBILE NUMBERS AS CUSTOMER CARE NUMBER OF ALMOST ALL BANKS OF REPUTE, FLIP KART, MISO & AMAZON ON GOOGLE PLATFORM., THE ACCUSED WERE USING A WELL-MANAGED SYSTEM AND IN THE NAME OF DIGITAL INDIA USED TO GET MIRRORING APPS LIKE ANY-DESK, QUICK SUPPORT, TEAM VIEWER ETC DOWNLOADED AND ONCE GET ACCESS OF REGISTERED MOBILE NUMBER OF VICTIMS IN BANK USED TO SIPHON OFF MONEY FROM THEIR ACCOUNTS., 34 ANDROID/IOS MOBILE PHONES & 07 SIM CARDS USED IN COMMISSION OF CRIME RECOVERED., 21,761USED/UN-USED SIM CARDS FOR WHICH FURTHER INVESTIGATION IS GOING ON ALSO RECOVERED., RS 9.73 LACS OUT OF 10 LACS HAVE BEEN TRACKED AND REFUND PROCESS HAS BEEN INITIATED. REMAINING RS. 27,000 WAS ALSO TRACKED WITH FLIP KART. 77 CASES HAVE BEEN ALREADY CONNECTED BY INDIAN CYBER CRIME CO-ORDINATION CENTRE, MINISTRY OF HOME AFFAIRS I4C AND THERE IS LIKELIHOOD THAT HUGE NUMBER OF CASES ARE TO BE CONNECTED WITH THIS SCAM PAN INDIA. 

Face2News/New Delhi

Complainant presently residing at Dubai has come Delhi to visit her daughter to Delhi Technological University. He wanted to get the Bank passbook of her daughter updated and searched for customer care number on google. He called that number i.e. 9339099957. On calling the said phone number the person who attended the call talked in a professional manner and convince/induced complainant to download an application “SBI ANYDESK” for further assistance from the play store by sending the link via WhatsApp (7001588081) posing as SBI Customer Care Personnel.

(MOREPIC1) (MOREPIC2) Thereafter he asked to share his location, he said that now everything is online in digital India. Then the fraudster asked him to open his net banking. These persons forward the call to a person pretending a senior executive and remotely got access of mobile phone and made two unauthorized transactions of Rs 9,50000/- & 50,000 respectively from the SBI Bank account.

(SUBHEAD)Thereafter he visited Cyber Crime Police Station Bawana for help. A team of Cyber Crime Police Station Bawana reacted swiftly and after getting the complaint registered on NCRP Portal immediately and intensive money trail started immediately writing mails to SBI, Google, Flipkart and Nodal were alerted by making phone calls to get the money blocked and successfully able to get the money refunded. An FIR vide No. 16/23 U/s 420 IPC was also registered in this regard and investigation taken up.

TEAM AND OPERATION: – Sensing the gravity of offence, a team comprising SHO/PS Cyber Crime/Outer North District, Insp. Raman Kumar Singh, Inspector Devender, SI Jagdeep Nara, HC Sandeep, HC Vinod Kumar, HC Raman, HC Anil& Ct. Vikas was constituted under supervision of ACP/Operation Sh. Yash Pal Singh.

Mr. Ravi Kumar Singh,  IPS, Dy. Commissioner of Police,, Outer North District, said, during investigation Call Detail Record of alleged phone numbers sought, money trailing conducted and details from SBI Bank and Bill desk taken on record. On analysis it was found that these persons used the call forwarding method along with frequently changing the Google webpage customer phone numbers in order to hide their locations. The phone numbers and IMEI analyzed in broader prospective and it has been noticed that these persons doing online cyber fraud in an organized and professional manner on PAN India basis.

Based on surveillance and technical leads on 11/4/23 a raid was conducted at Village Nawadih, Naya Tola P.S- Karmatar District Jamtara, Jharkhand accompanying a team of Jharkhand Police.Following accused were nabbed while they were making calls from an isolated place in village Nawadih, Karmatar:- 1. Nijamudin Ansari @Nijam R/o Village Nawadih PO Shitalpur PS KARMATAR Jamtara Jharkhand Age 23 yrs 2. Afroj Alam R/o Village Nawadih PO Shitalpur PS KARMATAR Jamtara Jarkhand Age 23 yrs 3.Md Amir Ansari R/o Village Bhitra PO Shitalpur PS KARMATAR Jamtara Jarkhand Age 22 yrs. 4. Sarfaraj Ansari R/o Village Nawadih PO Shitalpur PS KARMATAR Jamtara, Jarkhand Age 22 yrs 5. Afroj Ansari R/o Village Nawadih PO Shitalpur PS KARMATAR Jamtara Jarkhand Age 22 yrs with 25 mobile phones containing incriminating data and fraud SIM Cards. All the alleged phone numbers matched with the analysis report. On this all the five alleged person were arrested as per due procedure of law.

During investigation it has been revealed that SIM CARDS to JAMTARA cyber crooks were supplied after activation from REGI NAGAR Murshidabad and in one single mobile phone more than 300 SIMs were activated in a day. Thereafter taking one accused Nijamuddin @Nijama team was sent to Murshidabad.
During further investigation on technical leads and surveillance a raid was conducted at Heropara Natunpara Jhikra Murshidabad West Bengal and Nasim Malitya R/o Village Heropara Natunpara Jhikra Murshidabad West Bengal Age 31 years was apprehended with the alleged mobile IMEI 866021045801858 & 866021045801866 in which the alleged caller phone no activated (9339099957). Moreover, 21761 SIM cards and 9 mobile phones (Including Apple, Android and Feature Phone) were recovered from his house. Further trail of IMSI number of these SIM Cards is being done to ascertain the use of these numbers in Cyber Fraud.

MODUS OPERANDI: These Cyber criminals are operating in a very clandestine manner under a criminal conspiracy under a deadly combination of preactivated SIM Card supplier from REGI NAGAR, Murshidabad to get themselves go undetected from the eyes of agencies during Cyber Trail as SIM Subscriber never knows that his SIM is being used by the Cyber crooks of JAMTARA.

They used to post the mobile number received in above manner as Customer Care Number of all most all Banks, Flipkart, Miso & Amazon and once any person searching customer care number of these banks or online shopping sites, the person on other side used to pose as customer care official of that Bank or Online Shopping Site and after inducing them used to get sharing/mirroring apps by adding bank name first i.e. SBI.ANY DESK and once get the apps installed they use to siphon off money instantly. One fraudster used to keep 03-04 smart mobile phones for calling at a time and choose a remote place in village Nawadih, Karmatar, JAMTARA from where Police access is difficult and they can escape easily on noticing any outsider’s movement towards that place.

KNOW THE ACCUSED: Nijamudin Ansari @Nijam R/o Village Nawadih PO Shitalpur PS KARMATAR Jamtara Jharkhand Age 23 yrs . He is previously involved in a Cyber Crime Case FIR No. 48/21 PS Cyber Jamatada and remained 04 months in jail and presently on Bail. He is 08th Pass and one of the masterminds of this case. He used to pose as Senior Bank Manager.

Afroj Alam R/o Village Nawadih PO Shitalpur PS KARMATAR Jamtara Jarkhand Age 23 yrs.He is a school dropout after 2nd standard. He used to pose as Bank Officials.

Md Amir Ansari R/o Village Bhitra PO Shitalpur PS Karmatar Jamtara Jharkhand Age 22 yrs. He is 10th pass. He previously used to resolve the problems of fraudsters during raising a Facebook Ads and also resolve online search traffic issues. But after his cousin’s engagement he started working with this gang and he used to respond the callsmade to customer care numbers.

Sarfaraj Ansari R/o Village Nawadih PO Shitalpur PS KARMATAR Jamtara Jarkhand Age 22 yrs. He is 10th Pass, and he used to respond the calls made to customer care numbers.

Afroj Ansari R/o Village Nawadih PO Shitalpur PS KARMATAR Jamtara Jarkhand Age 22 yrs. He is 08th class pass.He used to respond the calls made to customer care numbers.

Nasim Malitya R/o Village Heropara Natunpara Jhikra Murshidabad West Bengal Age 31 years. He is 6th pass earlier he worked for AC repairing in Mumbai up to 2014.He used to supply pre-activated sim Cards to Cyber Crooks Operating from JAMTARA.

RECOVERY 34 SMART/FEATUREPHONES,, 07 SIM CARDS, 21,761 USED/UN-USED SIM CARDS FOR WHICH FURTHER INVESTIGATION IS GOING ON.RS 9.73 LACS OUT OF 10 LACS HAVE BEEN TRACKED AND REFUND PROCESS HAS BEEN INITIATED. REAMINING RS. 27,000 WAS ALSO TRACKED WITH FLIPKART.