1.5 LAKHS, 36 MOBILE PHONES, 14 LAPTOPS,ROUTERS AND OTHER ARTICLES RECOVERED
Face2News/New Delhi
A team of Inter State Cell, Crime Branch, Delhi has busted an international fake call center which was found running in the area of Vasant Kunj, Delhi, with the arrest of 18 persons, 14 operating Laptops along with accessories, two routers, one dongle, 1.5 lakhs and 36 Mobile phones have been recovered. In this regard, case FIR No. 179/2023, U/s 419/420/120-B IPC was registered at PS Crime Branch.
A secret information was received regarding an illegal international call center is running in the area of Vasant Kunj South–West Delhi where citizens of USA are being cheated on the pretext of providing technical support by Microsoft IC.
The team led by DCP Amit Goel conducted a raid at the premises and a fake tech support call center was found running, where accused persons were involved in online cheating by impersonating as tech support executives. During search, 12 working laptops connected by two routers were found which were used by 14 telecallers.
On inspection of the laptops, it was noticed that Micro SIP and X lite applications and recordings of customers along with script of conversation were found in the laptop system. All the 14 persons calling telecallers were also found present in their respective laptops/locations, connected with internet through routers, along with accessories viz. head phone, laptop chargers etc.
The accused identified as Sukhwinder Singh, 26 years, R/o Mohalla Chaudhariyan, Dist Jalandhar, Punjab, Bhavneish, 23 years, R/o Captain Satish Marg, Rani Bagh, Delhi , Asad, 28 years, R/o Zakir Nagar, Okhla New Delhi, Sandeep, 26 years, R/o New Janta nagar, Ludhiana, Punjab, Shantanu Yadav, 25 years, R/o Jhansi, UP, Sachin, 24 years, R/o Model Town Part III, , Delhi, Shiva, 23 years, R/o Hudsan Lane, Kingsway Camp, Delhi, Gaurav Arora, 21 years, R/o Baljeet Nagar, Patel Nagar, Delhi, Shivam Bhardwaj, 19 years, R/o Mukundpur, Part II, Delhi, Birju Kanasara, 43 years, R/o Nadiad city, Gujarat, Akash, 30 years, R/o, Paltan Bazar near Hanuman Mandir, Guwahati, Ankit, 21 years, R/o Patel Nagar, Baba Fareed Puri, Delhi, Raman, 20 years, R/o Vile Parle East, Mumbai, Gaurav Bhati, 23 years, R/o Patel Nagar, Delhi(SUBHEAD)
Beside above persons, there were two supervisors and an owner who used to manage the center and call victims as bankers and threatened the victims on one pretext to another and demanding them to pay handsome amount through Bitcoins and cards.
They identifief as Armaan, 25 years, R/o Bhagat Singh Nagar, Dugri, Phase I, Ludhiana, Punjab., Ranveer Singh, 27 years, R/o Govindsar, New Shimlapur, Ludhiana, Punjab. Ravinder Singh, 28 years, R/o Phillaur, Jalandhar, Punjab.
At the instance of accused Ranveer Singh, owner Aman Duggal has been arrested from Gurgaon, Haryana. It was further noticed that accused persons guided the victims to buy a card, and deposit the cheated amount in their accounts by sending them a QR code. From the possession of accused persons, total 36 mobile phones have been recovered and all the laptops, routers, dongles and accessories have been taken into police possession. In this regard, case FIR No. 179/2023, U/s 419/420/120-B IPC was registered at PS Crime Branch.
INTERROGATION: Mr. Ravindra Singh Yadav, IPS, Special Commissioner of Police, Crime, said during interrogation, it has revealed that the premises is rented by one Maninder @ Sonu along with Aman Duggal who along with Ranveer Singh has partnership in running the fake call center. Alleged/vendors used to show pop-ups on customer's laptops/computer systems and displayed contact no. of fake call center. Thereby, customers used to come into the clutches of this fake call center through these pop-ups. Telecallers used to inform customers/victim that their laptops/systems have been hacked and therefore, they require technical support through the toll free no. available on pop-ups. After that, telecallers used to converse with victims after going through a pre-written script available on all the laptops.
Further, they threatened the victims that they have downloaded child pornography content in their systems which is a serious offence. On the pretext of saving the customer and to settle the issue, they used to demand money by withdrawing dollars from their respective banks and purchase a gift card and deposit the amount through Bitcoin.
Thereafter, victims withdrew the demanded money and provided the said money to vendor through Bitcoins with the help of QR code provided by the alleged persons. The vendor transferred the currency to the another account and the profits were distributed amongst Sonu, Aman Duggal and Ranveer, while they used to give commission @ 2% to 4% to their supervisors Ravinder & Arman.
Further, it came to notice that the owner has provided the accommodation on same premises to all telecallers and supervisors. On investigation, it was found that the said premises were rented by Maninder Singh @ Sonu along with Aman Duggal from one Jaswant Jain, a resident of Punjabi Bagh, New Delhi for the period of 5 years from 01.07.2023. The telecallers were arranged by Arman, Ravinder, Ranveer and Maninder Singh @ Sonu.
KNOW THE ACCUSED: Accused Aman Duggal , 38 years, hails from Delhi and presently residing in Gurgaon along with his family. He completed B.Com, from Elam University in 2011 and thereafter he joined a BPO. In the year 2018, he engaged in real estate sector and came in contact with Maninder Singh @ Sonu through his friend.
Accused Ranveer, 27 years, hails from district Ludhiana, Punjab and got his primary education from Ludhiana, Punjab and completed B.Com in year 2016. He worked as vehicle sales Manager, Teleworker and supervisor in a call center in Goa.Accused Arman got his primary education from Ludhiana, Punjab and completed his graduation in Journalism and Mass Communication from 2017 to 2023. He came to Delhi with his friend Ranveer.
Accused Ravinder is the elder brother of accused Ranveer and completed his graduation in Hotel Management from Chandigarh University in the year 2015. Thereafter he went to Canada and completed one year Business Administration Course in 2019 and remained there till 2022. Since January 2023, he started working with his brother Ranveer.
